How to buy in my malena

How I can register?

To purchase at the online store My Malena, you can register before starting the shopping process, or once you have ready your shopping cart and you want to process your order.


You can register by accessing the CLIENT section at the top right of the online store, and enter your details.
The data you provide will be stored in our database with the aim to process the order and facilitate the implementation of new purchases in the online store. Moreover, in case of having your consent, send your e-mail address information on news and promotions related to our brands.
Once registration is completed, we will send your a confirmation email welcoming you to the online store Chicajagger 

Security and confidentiality data

All information provided by www.chicajagger.com  customers will be incorporated into a database owned by Silmodavia SL (proprietor of the online store Chicajagger ), that information will be used only to process purchase orders, easy navigation and purchase of items, as well as reporting via email of stock and brand new. Chicajagger ensures that data provided by customers will not be shared with third parties or companies, except for the shipping companies or directly necessary for the delivery of the order.


How I can change my data?

Modify your data is easy. Simply log into your account and edit the data you want to modify in the Personal Data section. You can store up to three different shipping addresses.

How I can remember my password?

If you forgot your password, click on log in and click "Forgot your password" to change it. By entering your email address you will receive an email for you to change your password. If you do not receive the email, or require further assistance, you can contact our customer service by  shop@chicajagger.com emailing or calling +34 683245823


What countries I can send my order online?

The countries that can send your order through our online store are:  Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia-Herzegovina, Brazil, Bulgaria, Canada, Cyprus, Chile, Colombia, Czech Rep., Croatia, Denmark , Ecuador, Estonia, Finland, France,  Germany, Gibraltar, Great Britain,  Greece, Holland, Hong Kong, Hungary, Iceland, Ireland, Italy,   Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Morocco,  New Zealand, Norway, Poland, Portugal, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, Spain,  Sweden, Switzerland, Taiwan, Ukraine United States and Yugoslavia



How I can know the status of my order, amend or terminate?


To check the status of your order you must log into the online store. In the "Orders" section, into "My Account" you will find information on these and you will know the state in which they find themselves. You can modify or cancel your order, you must notify us and it will be possible before shipping, if the purchases have been shipped, you can make an exchange or refund.

For any event you can contact our Customer Service to shop@chicajagger.com  or call +34 683245823


How I can receive periodic information with news and promotions from My Malena?

To receive information about our promotions, you can sign up for our newsletter checking ".add to the newsletter” "when you register for the first time in the online shop or by subscribing in" Newsletter "in" My Account ". Also entering your email in the "BULLETIN" section you'll find at the bottom of our www.chicajagger.com page.

To unsubscribe from our newsletter, you can do so by clicking the "low" button you'll find at the bottom of each email we send. You can also unsubscribe in the "Newsletter" in "My Account" section. If you continue still receiving newsletters, contact our Customer Service by calling +34 683245823 or emailing to  shop@chicajagger.com 

Security and confidentiality of data

All information provided by customers www.chicajagger.com will be incorporated into a database owned by Silmodavia SL , CIF B54275318 , established in Street Novelda 12, under 16 , 03550 Alicante ( proprietor of the shop online Chicajagger  ), that information will be used only to process purchase orders, easy navigation and purchase of items , as well as reporting via email of stock and brand new . Chicajagger ensures that data provided by customers will not be shared with third parties or companies , except for the shipping companies or directly necessary for the delivery of the order .


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